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Please note: DeKalb County School District provides Chapel Hill Middle School with one device per enrolled student. 

Lost or stolen devices are the sole responsibility of the student and parent/guardian. The school cannot provide replacement or loaner devices for lost or stolen Chromebooks or chargers.

Please go to the Digital Dreamers website to purchase replacement chargers or Chromebooks. CLICK HERE.

If purchasing a replacement charger for a student Chromebook, the correct charger to select is the Acer Spin 311/Spin 511 Power Adapter ($41.00).

Students are expected to replace any lost items and return both Chromebook and charger when collected at the end of the school year. 

After purchasing, keep your confirmation email for your records in the event that you have to contact the company about shipping updates or issues. All devices or chargers ordered will be delivered to the school and given to the student whose name is on the order. If you have ordered and have been waiting an unreasonable amount of time, please contact the company directly to verify whether the order has been shipped and delivered. CHMS does not receive any updates or information on orders placed. 

INSURANCE INFORMATION

All damaged or lost devices can be addressed through the Chromebook insurance provider offered by the District. Please see the flyer to purchase coverage. Insurance can be purchased until December 15, 2022, and will cover the duration of the 2022-2023 school year. 

All insurance processes and filing of claims must be conducted between the parent/guardian and the insurance company. Please call the number on the flyer and contact the company directly to file claims for replacement Chromebooks. Once a claim is filed, a mailing label should be sent to the parent for the Chromebook to be mailed to the insurance company for repair/replacement. 


For further insurance questions, please use the contact information on the flyer. 

After the deadline for insurance purchasing expires, if you have NOT purchased insurance, parents and students will be responsible for the full cost of lost and stolen devices. Damaged devices will be assessed by DeKalb County School District to determine if repairs can be made or if payment must be processed for extensive damage. 

All damaged devices returned to the District for repair will have a minimum repair time of two months. The school cannot provide loaner devices while Chromebooks are out for repair. 

We highly encourage parents to purchase insurance before the deadline so that repairs and replacements can be procured through the insurance company in a timely manner rather than the District. 
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